“We’re able to go deep on certain areas and actually work on very fundamental challenges in the infrastructure, like provisioning, inventory management, traffic management.” “We’re looking three, six, nine, twelve months down the road as to how we can improve the infrastructure.”Īs the team has grown, Andrew says the ability to make an impact has grown too. “We’re not fire fighting or reactive,” he says. The team has grown dramatically - not only in size but in perspective - since he started. It’s the one hour when he’s not carrying a pager.įor the past two years, he’s been building out the Dropbox site reliability team and setting up frameworks that will prevent that pager from ringing. Andrew Fong spends an hour at the gym each day.
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