Go to Settings > General > Transfer or Reset iPhone > Reset > on the pop-up, select Reset Network Settings option. Note down the Password for your WiFi Network and follow the steps below to Reset Network Settings on your iPhone.
Note: If you are on a limited cellular data plan, you can Reduce Cellular Data Usage on your iPhone by keeping this option disabled. Go to Settings > WhatsApp > Enable Background App Refresh. Enable Background Data UsageĮnabling this option allows you to receive WhatsApp Voice and Video calls while you are not actively using WhatsApp.
WhatsApp Videos calls may not function properly if your iPhone is set to Low Data Mode. Hence, go to Settings > Cellular > Cellular Data options and disable Low Data Mode.Īfter disabling Low Data Mode, you should be able to make WhatsApp Video calls. Note: The default setting in WhatsApp is to use the free WiFi network. Go to Settings > Cellular > move the toggle next to WhatsApp to ON position. If you are trying to make a WhatsApp Video call using Mobile Data, you need to provide WhatsApp with access to Cellular Network. If you scroll down on the same screen, you will find the options to Edit or Delete App Limit setting for WhatsApp. Go to Settings > Screen Time > App Limits > WhatsApp > On the next screen, disable App Limit for WhatsApp by moving the toggle to OFF position. If you are using Screen Time, it is possible that you may have set a time limit for WhatsApp. Similarly, go to Settings > Privacy > Microphone and move the toggle next to WhatsApp to ON position. Go to Settings > Privacy > Camera > move the toggle next to WhatsApp to ON position. Make sure that Privacy settings on your iPhone are not preventing WhatsApp from using the Camera on your iPhone. Note: In case of cellular network, 5G will be available only if it is provided by your service provider. Hence, check the network connection strength on your iPhone and try to switch to 5 GHZ WiFi Network by going to Settings > WiFi > select 5G Network under “My Networks” section (if available). Check Your Internet ConnectionĬompared to Text Messages and Voice calls, WhatsApp Video Calls require a stable and strong network connection to work properly. Note: Update option will be available only if an Update is available for WhatsApp. Open App Store > search for WhatsApp > On the next screen, tap on the Update option located next to WhatsApp Messenger. Update WhatsAppīefore going ahead with other troubleshooting steps, make sure that the latest version of WhatsApp is installed on your iPhone. Once WhatsApp is able to access the Camera and Microphone, you should be able to make voice and video calls on WhatsApp. Open Settings > scroll down and tap on WhatsApp > On the next screen, move the toggle next to Microphone and Camera to ON position.
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